User Tools

Site Tools


support:contact:home

Contact Information

In case you need to contact us please see below. We encourage folks to try email first because it tends to be faster for us.

Office Location and Hours

Bill and Terri share an office at 1107 MSB on the UC Davis campus. We typically hold normal business hours but often are in the office past 5pm. Our usual lunch window is 11:45 - 12:45. You are welcome to drop by for help but we can't guarantee we will be available if you don't set up an appointment.

Technical Support

For all technical support issues please use our ticket tracking system. We can't stress this enough. If you email us directly or walk up and tell us about a problem it will likely get dropped. The ticket system creates a paper trail and allows us to prioritize urgent issues.

Mailing Address

Please do not ship packages or letters to our office. Our correct mailing address is:

2119 Earth and Physical Sciences (EPS) Building
One Shields Avenue
Davis, CA 95616
support/contact/home.txt · Last modified: 2011/08/26 17:11 by tlknight